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We offer both. For local projects, our technicians install on-site. Remote installation is available for international clients with our partner network.

No. Our installation is designed to be non-intrusive and scheduled around your occupancy to avoid interfering with hotel operations.

A stable Wi-Fi or LAN network is required. Most of our devices use wireless communication and require minimal additional wiring.
 

Yes. We provide full training materials, remote sessions, and ongoing support to ensure your team is confident using the system.

Yes. Our technical support team is available 24/7 for critical issues, with guaranteed response times based on your service level agreement.

We provide remote diagnostics, software patches, and if necessary, replacement devices under warranty or service contract.
 

 All hardware includes a standard 1-year warranty. Extended warranties and annual maintenance plans are available upon request.
 

You can apply through our “Partner with Us” page. We evaluate partners based on technical capability, industry experience, and market coverage.

Yes. We offer white-label versions of our software and hardware for qualified partners looking to brand and resell our solutions.