Document Resources

Downloads & Technical Files

This page organizes the document types most often requested during hospitality product evaluation, project planning, commissioning and after-sales support.

Downloads & Technical Files

Commercial Files

Use brochures, family overviews and company materials during owner, consultant and partner discussions.

Technical Packs

Use manuals, topology notes and software references during design, commissioning and support planning.

Request Workflow

Request the right file package by model, project stage and required purpose instead of downloading blindly.

QINGLANG documentation supports hospitality projects across commercial review, engineering preparation, commissioning and after-sales support. This page summarizes the document types most frequently requested by hotel owners, operators, distributors, consultants and system integrators during different project stages.

Available Document Types

CategoryTypical ContentBest Use
Product BrochuresModel positioning, key functions, application notes and family overviewEarly-stage solution comparison and quotation communication
User ManualsInstallation flow, interface notes, operation guidance and maintenance pointsEngineering preparation, commissioning and service follow-up
Technical PacksTopology references, integration assumptions, deployment guidance and support notesSystem design review and implementation planning
Software-Related FilesPlatform references, update materials and commissioning support packagesActivation, commissioning and controlled maintenance work
Corporate MaterialsCompany introduction, product family map and solution capability overviewPartner meetings, owner presentations and bid support

Representative Files In The Current Resource Pool

Representative FileTypeTypical Product Family
SKD1709B User ManualManualHotel television device line
SKD8318 User ManualManualSet-top box line
SKD70 Series User ManualManualDigital TV system line
SKD3210 Series User ManualManualIPTV platform line
SKD3308M Series User ManualManualStreaming server line
SKD3310 Series User ManualManualHospitality IPTV server line
SKD71 Series User ManualManualHeadend product line
SKD2150 User ManualManualGateway line
SKD2170 User ManualManualSignal receiving line

How To Request The Right File Set

  1. Share the project stage, product family or model number.
  2. Clarify whether you need commercial, technical, software or maintenance documents.
  3. Use Contact QINGLANG to request the correct package for quotation, design review, commissioning or support.

Important Notes

  • File availability may vary by product generation, software version and authorization scope.
  • Some software-related materials are distributed only to confirmed project or channel contacts.
  • If the exact model is unclear, QINGLANG can help identify the right document path from the project background first.

Next step: Contact QINGLANG for the correct document package or review the Help Center for general support guidance.

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